She Went To The Upper East Side To Escape Crime For An Afternoon: ‘How Wrong I Was’

I’d had enough of crime on the Upper West Side. Enough of the muggings, the stabbings, the robberies of 90-year-olds, the terrorizing of street vendors, the McDonald’s shootouts, the street fights, the park hold-ups, the thefts of businesses large and small.

So, last week, I hopped on the crosstown M72 to escape to the swanky Upper East Side, which I was sure would be safer. I’d seek refuge in my favorite French boulangerie/patisserie/tea room/ice cream parlor, Ladurée, on Madison Avenue, where I would indulge in a treat hard to find in most restaurants—coffee ice cream.

There I would settle into a miniature Marie-Antoinette boudoir, adorned with silk draperies, swag-framed mirrors, and a velvet banquette facing a window display of beribboned gift boxes and made-to-order macaron trees, priced from $95 to $545.

Now, I had read in the New York Post that last April, Madison’s high-end clothing stores had been hit by an illegal theft ring so massive that they were now locking their doors and opening only by appointment. But the authorities had since indicted the ringleader and forty-one accomplices, so shop owners were feeling less fearful. Anyway, those were high-end apparel boutiques; surely, one was safe in an ice cream parlor.

I had been going to Ladurée since 2017, and pre-pandemic, indulging in their over-the-top Café Liégeois—three scoops of coffee ice cream drowned in espresso and crowned with whipped cream and caramelized almonds.

Now, post-pandemic and tightening my belt, I ordered only one scoop sans whipped cream and almonds, but still stylishly served in a bulbous silver bowl, with a tapered silver spoon and silver pitcher of espresso on the side.

The staff know me and my routine. I place my credit card and a $2 cash tip on my small, marble-topped table, and they pick them up whenever they get a breather from the macaron lovers crowding the store. But on Monday, May 23rd, forty-five minutes before closing, a tall woman in her forties, wearing a black-and-white headwrap, fitted jeans and a long, black sweater entered the boudoir, spotted the card and the cash, and before I could say, “Let them eat cake,” reached out to grab both.

Luckily, my 81-year-old reflexes were faster than her forty-year-old arm, and as I shouted, “No you don’t!” I grabbed the card and cash and inserted them back into my wallet. She turned away nonchalantly and let out a strange cackle, which the manager, viewing her later on the shop’s video tape, described as from “someone on drugs and crazy.”

Angry, incredulous, scared, and frozen, all I could do was say to a neighbor sitting at the other end of the banquette, “Did you see that?” “Yes,” she said, as shocked as I, especially when we realized that the would-be thief had not dashed out of the shop as a normal thief would, but rather stood calmly at the display counter as if pondering which flavor of macarons to buy (raspberry ginger, cherry blossom tea, or black currant violet.)

I’m still trying to understand why I didn’t shout to the entire shop, “That woman tried to steal my credit card!” Was it paralysis? Fear? Embarrassment at almost having been had? She had failed to get the card, so I had no proof that she had tried. Would the other customers have looked kindly on me as I interrupted their selection of quiches and croissants, as well as macarons.

The assistant manager had momentarily left the shop; one of the two servers had gone downstairs, and the other, a woman in her twenties, was helping customers. Should I have pitted her against a thief who could possibly have been packing a gun or knife? Someone who might have jumped over the display counter and attacked her just as a disgruntled MOMA member jumped over the Museum’s desk and stabbed two receptionists three months ago.

When the assistant manager returned, I recounted the saga, to which he replied, “There’s a lot of stuff happening on Madison Avenue today. But we have her on tape,” he reassured me, pointing to a security camera perched near the display window above the silk draperies.

After closing, the manager replayed the tape and found the section featuring me and the thwarted thief. He emailed it to me but asked that I keep it to myself. The shop didn’t file a police report, and neither did I. “We always advise people to file a police report, even days after the incident. You both can still do so,” said Matthew Bauer, president of the Madison Avenue BID, who I informed. But with crime so pervasive, I felt, and still feel, that it would be futile. The jails are already overcrowded; even if she were caught, she would probably be back out on the street the same day.

Bauer was shocked that the woman had tried to steal the card and money right from under me. “We have cases of purse snatchings in restaurants when patrons leave their belongings unattended, and we always encourage them to secure their bags, but this is the first time I’ve heard of an attempted theft at Ladurée.”

But Ladurée’s manager confirmed that robberies there are on the rise: “They take anything that’s outside the display case— jars of jam, bags of marshmallows, and the scented candles located right next to the cash register!” The assistant manager pointed to the statuette of a naked, Roman-looking boy reading a book next to a cup of coffee stirrers. “One day a guy tried to steal him, but I caught him before he succeeded,” he said.

Then I remembered that three years ago, all of Ladurée’s sidewalk chairs were stolen. Every night, they now chain the chairs to the sidewalk tables.

So, all the tensions and anxiety of the Upper West Side did not dissipate when I sought solace on the Upper East Side. After speaking with friends about rising crime in their neighborhoods, I have concluded that post-pandemic crime, both petty and serious, is citywide.

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It’s not because the jails are overcrowded, it’s because no one is prosecuting or locking them up in the first place!

This is exactly why we are moving. I have had absolutely enough.

I’m so sorry this happened to you!! But, this account is so beautifully written, thank you for sharing it.

Beautiful and heart wrenching thank you for sharing. Sadly, voting for any democrat is voting for crime. Republicans would not legislate so as to encourage these crimes. Yes, democrats legislate so as to encourage these crimes.

Republicans legislate to allow everyone to carry a concealed gun. That is certainly voting for crime.

It’s disappointing that the manager asked you to keep it to yourself. It should have been reported.

You sound awesome and wonderful! Thank you for taking the time to write about your experience. I have lived in NYC for the last 40 years, always on the West Side, both downtown and uptown….in the last year or so, this is the 1st time, I have ever felt “not safe” I am giving Mayor Adams and the DA’s one more year to get this crime situation under control, and if there is not a significant improvement, I too am relocating. This use to be the greatest city, and it still can be, but those who govern need to be a lot tougher on crime and gun laws! I am advocating a criminal law that says “3 strikes and you are definitely locked up for a long time.”

I’m beginning to think Manhattan will never be the same..such a shame.

PS you sound like an amazing person, I would be happy to join you in going back to Laduree for more coffee ice cream. My Treat!

You should’ve reported it. That’s ridiculous that you did not report this and that’s why the data idoesn’t even show how bad it is and why this will continue even more.

“Beautiful and heart wrenching thank you for sharing. Sadly, voting for any democrat is voting for crime. Republicans would not legislate so as to encourage these crimes. Yes, democrats legislate so as to encourage these crimes.”

Ironic that I read this comment as the Committee Hearing investigating the Republican-led attack on Congress, and insurrection against the United States plays in the background.

I’m glad to hear this perspective regarding the crime (so I don’t feel so alone on the UWS). I’ve lived up here for about 5 years. Did his crime not happen prior to the pandemic? Hasn’t there always been crime like this? After all, it is NYC. What do people think?

I’ve been on West 79th for 45 years…no, it hasn’t always been like this. Maybe in the 60s-70s, but not in my time.

Beautifully written and sadly true. I grieve for my home and what its become.

I’m sorry this happened to you. I’m 60, and keep wondering if NYC is where I wish to grow old.

There is nowhere to go to escape this. Crime is on the rise everywhere!

Years ago when I was traveling out of state – while dining out – I saw a man quickly walk through the restaurant and grab a payment in cash that had been left on another table. The waitress was in tears – she would have to pay for the meal. Ever since then, I have always waited and handed the server my payment – whether it is in cash or in credit – This sometimes irritates those dining with me who want to just leave the payment and leave – but to me it ensures that – yes – my credit card/cash isn’t grabbed – but also gives me a chance to personally thank the server –